Supporting Services

To insure our clients continue to achieve the most from their online application, website or portal investment, Dannay Consulting offers various support services:

1. Maintenance: Provide ongoing site/application support for updates and enhancements - this enables a client to call us at any time to update the website and make small enhancements (e.g., added functionality, update a calendar, change site text, replace an image). We also continue to review the site and make enhancements (site tweaks) as appropriate.
2. Search Engine Marketing: Develop and implement a strategy. This includes competitor analysis, keyword analysis, and search engine ad sponsorships. On search engine ad sponsorships, we work with you to define a budget and specific objectives. We provide monthly reports on ad results and can adjust ad campaigns at any time (e.g., for seasonal emphasis or budget refinement).
3. Training:Develop materials and execute "Train the Trainer" sessions. This is most often appropriate with a portal or application that may be rolled out to a large group or for a portal with complex functionality.
4. Website Traffic & Analytics Monitoring & Reporting: By monitoring visitor traffic and behavior over time we can identify trends and patterns to better recommend changes and enhancements the web offering and the marketing approach. A monthly (or weekly) summary report is provided highlighting key takeaways.

Items 1, 2, and 4 can be combined and covered in a low monthly, fixed price service agreement.